Delivery Information

Due to the current global situation, there may be delays in delivery.

Delivery Cost

DELIVERY WITHIN SWITZERLAND AND LIECHTENSTEIN
  • Deliveries to CH/LIE are free of shipping costs from a goods value of CHF 35.00
  • Shipping & handling fee for goods value below CHF 35.00: CHF 9.50
  • Postage: A-Post*

*except in the summer months – depending on weather conditions: Registered in order to guarantee the correct preservation and freshness.

In order to ensure that your order reaches you in good condition during the summer months, we also take the liberty of cooling your order during hot weather or holding it back for 1-2 days (e.g. before the weekend).

Delivery Times by Delivery Zone & Online Shop

We are eager to deliver Läderach products in a perfect condition. Nevertheless, our products can be subject to damages due the transportation and the delivery. In such a case, please contact us at customerservice.ch@laderach.com in order to find a solution together. If everything is delivered to your satisfaction, we would be pleased to receive some positive feedback.

Below our estimated delivery times:

Terms of Delivery

Deliveries are made worldwide according to five shipping/delivery zones: Switzerland, Europe, USA, Canada and other countries.

Läderach online shop shall not be held liable for delays caused by events beyond its control, e.g. force majeure, traffic congestion, severe weather conditions or the unusual, unexpected holding of the goods by customs authorities, and such events shall not entitle the customer to withdraw from the purchase contract or claim compensation.

If not all the products ordered are in stock, Läderach online shop is entitled to make part-deliveries.

If the goods cannot be delivered through the fault of the customer, Läderach online shop shall be entitled to withdraw from the contract after three attempts at delivery. No refunds for unsuccessful deliveries (non-collection, incorrect shipping address…).

Payment

Cash on account.
Payment deadline : Immediately after receipt of the invoice.

Prices

The prices displayed on the product pages contain the legal VAT and further price components.

Läderach chocolates

Made with 90% passion and 10% magic